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Terms of Service

Last Updated: October 20, 2025

Welcome to BH Cellular (bhcellular.com). These Terms of Service govern your use of our website and services. By accessing or using our website and services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. Acceptance of Terms

By accessing and using the BH Cellular website and services, you accept and agree to be bound by these Terms of Service and our Privacy Policy. These terms apply to all visitors, users, and others who access or use our services.

2. Description of Services

BH Cellular provides mobile telecommunications services, including but not limited to:

  • Mobile data plans and connectivity services
  • Voice calling services
  • Messaging services
  • Digital usage analytics and recommendations
  • AI-powered plan matching tools
  • Customer support and consultation services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Responsibilities

3.1 Accurate Information

You agree to provide accurate, current, and complete information when using our services or creating an account. You are responsible for maintaining the accuracy of your information and updating it as necessary.

3.2 Account Security

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit harmful or malicious code
  • Interfere with or disrupt the integrity or performance of our services
  • Attempt to gain unauthorized access to our systems or networks
  • Use our services for any fraudulent or deceptive purposes
  • Harass, abuse, or harm other users

4. Service Plans and Payments

4.1 Plan Selection

When you select a mobile service plan, you agree to the specific terms, features, and pricing associated with that plan. Plan details, including data allowances, pricing, and features, are subject to change with appropriate notice.

4.2 Billing and Payments

You agree to pay all fees and charges associated with your selected plan according to the billing terms provided. Payment is due by the date specified in your billing statement. Failure to make timely payments may result in service suspension or termination.

4.3 Automatic Renewal

Service plans may automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current rate for your plan upon renewal.

4.4 Refunds and Cancellations

Refund policies vary depending on the specific service plan and circumstances. Please contact our customer support team for information about cancellations and potential refunds.

5. Data Usage and Fair Use Policy

5.1 Data Allowances

Each plan includes specific data allowances. Once you exceed your data allowance, additional charges may apply, or your data speed may be reduced, depending on your plan terms.

5.2 Fair Use Policy

Our "unlimited" plans are subject to fair use policies. We reserve the right to manage network traffic and may temporarily reduce speeds during periods of network congestion for users who consume excessive amounts of data.

5.3 Prohibited Activities

You may not use our services for activities that consume excessive bandwidth or negatively impact other users, including but not limited to:

  • Operating servers or hosting services
  • Continuous streaming for commercial purposes
  • Automated data mining or scraping
  • Peer-to-peer file sharing of copyrighted material

6. Intellectual Property Rights

6.1 Our Content

All content on the BH Cellular website, including text, graphics, logos, images, software, and other materials, is the property of BH Cellular or its content suppliers and is protected by intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website and services for personal, non-commercial purposes. This license does not include any right to:

  • Modify or copy our materials
  • Use materials for commercial purposes
  • Remove copyright or other proprietary notations
  • Transfer materials to another person or entity

7. Third-Party Services and Links

Our website may contain links to third-party websites or services that are not owned or controlled by BH Cellular. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party content or services.

8. Service Availability and Network Coverage

While we strive to provide reliable and continuous service, we do not guarantee uninterrupted or error-free service. Service availability may be affected by:

  • Geographic location and network coverage
  • Network maintenance and upgrades
  • Technical difficulties or equipment failures
  • Natural disasters or other force majeure events
  • Actions by third-party service providers

We are not liable for any service interruptions or limitations in network coverage.

9. Limitation of Liability

To the fullest extent permitted by applicable law, BH Cellular shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or revenue
  • Loss of data or information
  • Loss of business opportunities
  • Service interruptions or delays
  • Any other commercial damages or losses

Our total liability for any claim arising out of or relating to these terms or our services shall not exceed the amount you paid to us for services during the three months preceding the event giving rise to the liability.

10. Indemnification

You agree to indemnify, defend, and hold harmless BH Cellular, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or related to:

  • Your use of our services
  • Your violation of these Terms of Service
  • Your violation of any rights of another party
  • Your violation of applicable laws or regulations

11. Termination

11.1 Termination by You

You may terminate your service at any time by contacting our customer support team. Termination will be effective at the end of your current billing period.

11.2 Termination by Us

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for any reason, including but not limited to:

  • Violation of these Terms of Service
  • Non-payment of fees
  • Fraudulent or illegal activity
  • Abuse of our services or network

11.3 Effect of Termination

Upon termination, your right to use our services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including intellectual property rights, disclaimers, and limitations of liability.

12. Dispute Resolution

12.1 Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Kingdom of Bahrain, without regard to its conflict of law provisions.

12.2 Dispute Resolution Process

In the event of any dispute arising from these terms or our services, you agree to first attempt to resolve the dispute informally by contacting our customer support team. If the dispute cannot be resolved informally within 30 days, either party may initiate formal dispute resolution proceedings.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by:

  • Posting the updated terms on our website
  • Updating the "Last Updated" date
  • Sending notification to registered users via email

Your continued use of our services after any changes constitutes acceptance of the modified terms.

14. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and BH Cellular regarding the use of our services and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms of Service, please contact us at:

BH Cellular
Manama Souq, Building 247, Road 1701
Manama, Bahrain
Phone: +973 1729 9999
Website: bhcellular.com

17. Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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